Each and every website designed and developed by République comes with a website warranty lasting for 2 months after the sign off date. After the warranty period we would then ask you to consider a website maintenance contract.
Designed to help you keep your website fit and healthy, our maintenance contracts provide an essential service that ensures your website is operating with the latest release of WordPress and all functionality is running smoothly.
Do I need a maintenance contract?
Truthfully République make very little financial gain from these contracts, in reality the fee is designed to cover the cost of upgrading your WordPress installation and all plugins employed to add functionality to your website. To see the number of plugins your site is running, log in and go to Plugins, the number of active plugins is indicated at the top of the page.
The process we undergo and the reasons why are described here on the WordPress website:
http://codex.wordpress.org/Updating_WordPress
You are in no way obliged to take up this offer, your website will continue to function normally. However fixing bugs created by outside influences beyond our control, such as site hacking or other security breeches, out dated or conflicting plugins, will be chargable at our digital development rate of £69 per hour.
How does République calculate the maintenance fee?
We use a matrix based on £100 plus a charge for maintaining each active plugin. Plugins are categorised as follows;
A – £20
B – £ on inspection
eCommerce. - £ on inspection
So for example a WordPress website with a Twitter feed, Gallery Manager, and Facebook Connect (cat A) and an events booking system (cat B at £50 in this instance) would cost £325 per year to maintain. (£75 + £50 + £200)
Rest assured the vast majority of plugins are category A. We also include 1 hours development time to use as you see fit.
When will my site be updated?
Twice a year. For practical reasons the dates are chosen to coincide with major WordPress releases.
What happens if the plugin is no longer supported?
It’s important to mention that we carefully choose all the plugins for our sites, based on the criteria of star rating, popularity, frequency of updates and level of support. Inevitably some plugins will cease to be supported. In the case of category A plugins, BWP will look through the market place for a suitable replacement and make the necessary changes. If a category B or eComs plugin requires replacing, a charge will apply in accordance to the time it takes to replace (charged at £69 per hour).
If you would like more information, please do get in touch.
